What Happens if your Internet Goes Down?

Our platform has been designed so that if the internet connection is lost (either at the Service or User Location), once the connection is re-established the stream will automatically continue from its current position. 

Unfortunately, internet connection is something completely outside of our control (and therefore we do not provide a guarantee issues caused by a poor internet connection).  But if the connection is down for a prolonged period of time, where possible we will still try to provide you with a recording of the service after the event from your log in screen.  


Last modified on Jan 29, 2018